How to open a shared mailbox
This will wildly depend on which version of Outlook you are using.
Classic Outlook - the shared mailbox should automatically appear if you are assigned to it.
New Outlook - you may need to manually open the shared mailbox.
Outlook on the Web (browser) - you will need to manually open the shared mailbox.
For step by step instructions:
Outlook for Mac - you will need to manually open the shared mailbox.